Frequently asked questions

In-stock parts ordered by 4:00 PM PT (7:00 PM ET) ship the same business day. Orders placed after the cut-off ship the next business day, and orders placed on weekends or holidays ship the next business day.

Tracking is sent the moment your order leaves the warehouse.

Reach out before the order enters fulfilment and we can adjust or cancel it. Once it has shipped, any change has to be handled as a return.

We will let you know with an estimated arrival date. In-stock items ship first unless you would rather we hold the order and send everything together — just tell us which you prefer.

Standard ground shipping is a flat $20 on orders under $500, and free on orders of $500 or more.

Oversized, freight or heavy items — wheels, exhaust systems, large aero — may carry additional freight charges. These appear at checkout or are quoted after the order is placed.

Most orders arrive within 1–2 business days. We ship from the closest of several U.S. warehouses, so transit time depends on where the part is stocked and where it is going.

We currently ship to the contiguous United States only. We cannot ship to PO boxes because of carrier and product size restrictions, and in-person pickup or will-call is not available.

Once an order has shipped we are unable to reroute it, so please confirm your address at checkout.

Your order may ship from multiple warehouses so the parts reach you sooner. You get a tracking number for each shipment, at no extra cost and with no added delay.

Larger items such as hoods, body kits and wheel sets ship by LTL freight. The carrier will contact you to schedule a delivery appointment.

Inspect the shipment before you sign. If damage is visible, refuse the delivery and tell us immediately so we can send a replacement.

Use the Year / Make / Model selector at the top of the catalog. Once a vehicle is selected, the catalog filters to parts listed for it and the selection carries across categories as you browse.

That means no part in that specific category is listed for your vehicle — not that we have nothing for it. Use the View all parts for this vehicle link to drop the category and keep the vehicle selected.

Check the Fitment Help page for how to read fitment listings and what to confirm before ordering. If anything is still unclear, email us with your year, make, model, trim and any modifications already on the car, and we will confirm before you buy.

Photograph the packaging and the part and contact us within 48 hours so we can put it right.

For freight deliveries, refuse the shipment if you can see damage and tell us straight away. If you find hidden damage after delivery, contact us within 48 hours of receiving the shipment.

You have 30 days from receiving your item to request a return. The item must be in the same condition you received it — unused, in its original packaging, with proof of purchase.

Request the return first. Items sent back without an approved return will not be accepted.

Shipping fees are non-refundable, and return shipping is the buyer’s responsibility — unless the return is due to our mistake or a defective item, in which case we cover it.

Custom and special-order items cannot be returned, and we cannot accept returns on sale items or gift cards. Hazardous materials, flammable liquids and gases are also excluded.

If you are unsure about a specific part, ask us before ordering.

Once your return arrives we inspect it and let you know whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card issuer may take additional time to post it.