Email us
metrix@metrixtechgroup.com reaches a person. It is the fastest route for fitment questions, order changes and returns.
Contact
Talk to a person.
Questions about fitment, an order, or a build you are planning — send them over and a person will answer. The more detail you include, the faster that answer is useful.
What to send, and where
Fitment questions
Include the year, make, model and trim, plus anything already modified on the car. That is usually enough to answer in one reply instead of five.
About an existing order
Quote your order number. If you need to change or cancel, reach us before the order enters fulfilment — after it ships it has to be handled as a return.
Damage or a wrong item
Photograph the packaging and the part and contact us within 48 hours of delivery. For freight, refuse the delivery if the damage is visible.
Projects and CAD
For custom work, start on Custom Projects or 3D CAD Services so the brief arrives with the right context.